Help Center
Answers to frequently asked questions and a way to reach us directly.
Facing a technical issue? Show us.
A description alone is rarely enough for us to find the problem. Please send annotated screenshots and/or a screen recording of what happens, step by step, including any error message. It is the fastest way to get your issue fixed.
- Screen recording: use Loom (free, works on computer and phone) or a similar tool, such as your phone's built-in screen recorder.
- Annotated screenshots: circle or arrow the problem using your phone's Markup / Edit tool, the Snipping Tool on Windows, or Screenshot on Mac.
- How to send them: paste the Loom or Google Drive link into the contact form below, or attach the files when you reply to our email.
Frequently Asked Questions
- Go to aijinglemaker.com/new
- Choose a voiceover method (Text to Speech, Speech to Speech, Record Voice, or Upload File)
- Generate or upload your voiceover — it will appear in Your Voiceovers
- Select the voiceover, then pick an Intro, Background, and Outro sound
- Your jingle is generated — download it instantly!
Tips for best results:
- Spell each word correctly and use proper punctuation
- Write numbers as words rather than digits (e.g., "forty-two" not "42")
- Avoid mixing languages; if you must, start with the main language of the text
AI is probabilistic, not deterministic — results may vary slightly between generations.
However, if you want full control over pace, emphasis, and intent before committing a credit, use the Speech-to-Speech feature: record your own voice as a guide and the AI will transform it into the professional voice of your choice while preserving your exact timing and emotion.
<break time="1s"/> inserts a 1-second pause. You can adjust the duration (e.g., 500ms, 2s). Note: SSML support varies by voice — some voices ignore tags.
- $39 — 100 credits (Starter)
- $59 — All-Tools Add-On + 100 free credits (lifetime tool access)
- $99 — 500 credits (50% discount vs. Starter)
There is no subscription — buy credits when you need them.
- 1 credit — Short Jingle voiceover (Text to Speech)
- 2 credits — Long Promo voiceover (Text to Speech)
- 2 credits — Speech to Speech conversion
Generating jingle variations from an existing voiceover is free — no additional credits used.
- Audio Canvas — advanced mixing workspace
- Voice Recorder — record your voice in-browser
- File Uploader — use your own audio files as voiceovers
- Audiogram Maker — create animated waveform videos
It also includes 100 free voiceover credits.
- Check that your device volume is turned up
- Make sure no other audio is blocking playback
- Try refreshing the page (your voiceover is saved)
- Switch to Chrome if you're using another browser
- If the problem persists, contact us below
Still have a question?
Can't find the answer above? Send us a message and we'll get back to you personally.