Replace silence and beeps with custom messages on hold — professional AI voiceovers mixed over licensed music beds. Promote current offers, answer the questions callers were about to ask, and reassure them they haven't been forgotten.
Dead air, beeps, or a distorted radio station tell callers nobody's coming. A friendly voice with useful information keeps them on the line — and sells while they wait.
A periodic "thanks for holding, we'll be right with you" dramatically lowers hang-ups compared to silence. Callers who hear a human-sounding voice trust that someone is actually coming.
Callers on hold are already interested in your business — that's why they called. Mention your current promotion, a new service, or your loyalty program while you have their full attention.
Hours, directions, website, appointment booking — a well-scripted rotation answers the most common questions on hold, so many calls resolve themselves and your team handles the rest faster.
Playing the radio or a streaming playlist on hold usually requires separate music licensing. Every music bed here is royalty-free and covered by a full commercial license — pick a track and play it legally.
Traditional on-hold providers charge for every update. Here, a new seasonal message is a script edit and one credit — swap in your holiday promo in the morning, retire it in January.
Download MP3 and WAV files and upload them to your VoIP dashboard, cloud phone platform, or PBX. No proprietary hardware, no installer visit, no contract with an on-hold vendor.
Steal these. Swap in your details, generate each message separately, and load them into your phone system's hold rotation with 20–40 seconds of music between messages.
Put your current offer in front of every caller. Pair with an upbeat, mid-tempo music bed and a friendly, energetic voice.
📝 Script:
"Thanks for holding — a team member will be with you in just a moment. While you wait: this month at [Store Name], take twenty percent off all [product category] when you mention this message. You can also shop online any time at [website], with free pickup in store. We'll be right with you."
Build credibility while callers wait for a lawyer, accountant, or agency. Use a calm, authoritative voice over a soft, unobtrusive bed.
📝 Script:
"Thank you for calling [Firm Name]. Did you know we offer free initial consultations? Whether you need help with [service one], [service two], or [service three], our team has proudly served [city] for years. Someone will be with you shortly — and if you'd rather not wait, you can request a callback at [website]."
Perfect for clinics, salons, and service businesses — deflect scheduling calls to self-service and reduce no-shows at the same time.
📝 Script:
"A friendly reminder from [Business Name]: you can book, reschedule, or confirm your appointment any time at [website], or by texting [phone number]. Running late? Just let us know and we'll do our best to fit you in. Thanks for holding — we'll be with you shortly."
The glue of every rotation. Alternate this between your promotional messages so callers hear reassurance roughly every 30–60 seconds.
📝 Script:
"We appreciate your patience — calls are answered in the order they're received, and a member of our team will be with you very soon. Thank you for choosing [Business Name]."
You don't need an audio engineer. AI JingleMaker generates the voiceover, lays it over the music bed you pick, and balances the mix automatically so the voice always sits clearly above the music.
Write 3–6 short messages: a thanks-for-holding line, a promotion, an FAQ answer, and a self-service pointer. Start from the examples above and keep each one to 15–30 seconds.
Choose a voice from 65+ options and a licensed music bed from 1000+ tracks — then use the same pair for every message so your whole rotation sounds like one production.
Each message downloads as a mixed, ready-to-play MP3 or WAV. Upload them to your phone system's hold queue and set the playback order — done.
Pro tip: pair your hold rotation with a matching voicemail greeting in the same voice, so callers hear one consistent brand whether they wait or leave a message.
No setup fees, no monthly on-hold contract. Buy credits once and update your messages whenever your offers change.
Access to all 65+ AI Voices
Full commercial usage rights, music licensing included
Unlimited music variations per voiceover credit
MP3 and WAV download — ready for any phone system
1000+ royalty-free music bed library
$0.39 per voiceover generation.
A complete 5-message hold rotation costs about $2 in credits.
Secure payment via Paddle
Bulk discounts available. No monthly subscriptions. Credits never expire.
Everything about creating on-hold messages with AI JingleMaker.
Good on-hold audio does three things: it reassures callers they haven't been forgotten, it gives them something useful to hear (offers, answers to common questions, ways to self-serve), and it sounds consistent with your brand. Keep each message short and conversational, mix it over a pleasant music bed, and rotate several messages so repeat callers don't hear the exact same loop.
Aim for individual messages of 15–30 seconds, separated by 20–40 seconds of music. A rotation of 3–6 messages covers most hold times without repeating too quickly. Lead with a thanks-for-holding reassurance, then alternate promotional and informational messages. With AI JingleMaker you can generate each message separately and arrange them in any order in your phone system.
Yes. All 1000+ music beds in AI JingleMaker are royalty-free and covered by a full commercial license, so you can play them on your phone system without paying performance-rights fees. That matters: playing regular commercial radio or streaming music on hold typically requires separate music licensing.
AI JingleMaker exports both MP3 and WAV, which covers the upload requirements of most VoIP platforms, cloud phone systems, and PBX hardware. If your provider asks for a specific sample rate or a mono file, start from the WAV — it converts cleanly to any spec your system documentation calls for.
Traditional messages-on-hold companies typically charge setup fees plus ongoing monthly or per-update contracts. With AI JingleMaker, each voiceover generation costs one credit — $0.39 with the Starter Pack (100 credits for $39) — with no subscription and no contract. A complete 5-message rotation costs about $2 in credits, and credits never expire.
Yes, and you should — stale on-hold audio advertising last year's promotion hurts more than it helps. Edit your script, regenerate with the same voice and music bed for consistency, and re-upload to your phone system. Many businesses refresh one or two messages in their rotation each month or season while keeping the reassurance messages unchanged.
Every caller on hold already wants something from your business. Give them a reason to stay — and something to buy.
30-second creation time • Licensed music included • Full commercial license